Details

  • Video Length:2:05
  • Published:3 February 2017
  • Module Location: Administration > Conferences

Text Tutorial

​The QuBe Conference module creates conference rooms to connect multiple callers in one virtual room. Conference rooms can be configured to required an admin and user PIN so that you can limit the callers that can connect to the conference room. You can create multiple conference rooms for different users or callers.

System Usage

  • Click on the Create Conference button
  • Conference Number
    • Assign Conference number to use to dial into this conference room
  • Conference Description
    • Give the conference a name to identify it
  • User PIN
    • This is optional – This will require caller to enter a password to be a part of this conference
    • This PIN should be different than the Admin PIN
  • Admin PIN
    • This is optional however if “Leader Wait” is in use this is required – This will require the caller to enter a password to be a part of this conference
  • Join Message
    • When joining conference a message to be played. Leave black for no message.
  • Wait for Leader
    • Select Yes or No depending on if you wish to have caller wait until admin user arrives
  • Leader Leave
    • Select Yes or No depending on if admin user leaves all users will be removed from conference
  • Silence Optimization
    • Enabling this option will drastically improve performance and help remove the buildup of background noise from the conference. This option is highly recommended for large conferences, due to its performance improvements.
  • Talker Detection
    • Sets whether or not notifications of when a user begins and ends talking should be sent out as events over AMI. By default, no.
  • Quiet Mode
    • When set to "yes," enter/leave prompts and user introductions are not played. By default, no.
  • User Count
    • Announces if the number of users in the conference should be announced to the caller. By default, no.
  • Announce Join
    • When enabled, this option prompts the user for their name when entering the conference. After the name is recorded, it will be played as the user enters and exits the conference. By default, no.
  • Music on Hold
    • Sets whether music on hold should be played when only one person is in the conference or when the user is waiting on a marked user to enter the conference. By default, no.
  • Music on Hold Class
    • Sets the music on hold class to use for music on hold.
  • Allow Menu
    • Choose whether to present a menu for users when asterisk key is entered
  • Record Conference
    • Records the conference call starting when the first user enters the room, and ending when the last user exits the room. By default, this option is disabled.
  • Max Members
    • Limits the number of participants for a single conference to a specific number. By default, conferences have no participant limit. After the limit is reached, the conference will be locked until someone leaves. Admin-level users are exempt from this limit and will still be able to join otherwise-locked, because of limit, conferences.
  • Mute on Join
    • Sets if the user should start out muted. By default, no

Admin Menu

  • Drop down menu for admin feature codes
    • Enter Conference
      • The code allows admin key to enter to conference menu
    • Toggle Mute
      • The code allows the toggle mute code to switch from mute on and mute off
    • Exit Conference Menu
      • The code allows admin exit conference menu code allows admin to exit conference menu
    • Decrease listening volume
      • The code decreases the callers listening volume – sound will be quieter
    • Increase listening volume
      • The code increases the callers listening volume – sound will be louder
    • Reset listening volume
      • This code will reset sound level to default
    • Decrease Talking Volume
      • The code decreases the callers talking volume – sound will be quieter to other callers
    • Increase Talking Volume
      • The code increases the callers talking volume – sound will be loud to other callers
    • Reset Talking Volume
      • This code will reset the sound level to default
    • Leave Conference
      • The code allows a user to exit the conference and continue execution in the dial plan
    • Admin Kick Last
      • This code allows an admin to remove the last participant from the conference
    • Admin Toggle Conference Lock
      • The code allows an admin to toggle locking and unlocking the conference
    • Admin Mute All
      • This code allows an admin to mute or unmute all user participants in the conference
    • Participant Count
      • The code announces the number of participants in the conference

User Menu

  • Drop down menu for user settings
    • Enter Conference
      • The code allows user to enter to conference menu
    • Toggle Mute
      • The code allows the toggle mute code to switch from mute on and mute off
    • Exit Conference Menu
      • The code allows user to exit conference menu code allows admin to exit conference menu
    • Decrease listening volume​
      • The code decreases the callers listening volume – sound will be quieter
    • Increase listening volume
      • The code increases the callers listening volume – sound will be louder
    • Reset listening volume
      • This code will reset sound level to default
    • Decrease Talking Volume
      • The code decreases the callers talking volume – sound will be quieter to other callers
    • Increase Talking Volume
      • The code increases the callers talking volume – sound will be loud to other callers
    • Reset Talking Volume
      • The code will reset the sound level to default
    • Leave Conference
      • The code allows a user to exit the conference and continue execution in the dial plan
    • Participant Count
      • ​The code announces the number of participants in the conference
Conferences Module Screen